Item code : 494761008 COPY URL

Kinohimitsu Marine Collagen Powder 5000mg (2 MTHS SUPPLY) - With Collagen Type 1 and 3 Skin n Joint


Customer who recommended this item
822 (Based on 844 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject From Date
Return & Exchange Policy. Seller 2016-04-12
Reviews Seller 2015-06-30
more
Manufacturer/Place of origin Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (844)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 15, 2017 mel*******
Highly Recommend Oct 15, 2017 yeo*******
Highly Recommend Oct 13, 2017 sue*******
Recommend Oct 12, 2017 dea*******
Highly Recommend Oct 12, 2017 lee*******
Highly Recommend Oct 12, 2017 suy*******
Highly Recommend Oct 12, 2017 lau*******
Highly Recommend Oct 12, 2017 cha*******
netural Oct 12, 2017 chu*******
Highly Recommend Oct 12, 2017 ade*******
Item Q&A(92)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy. Seller
NOTICE Reviews Seller
FAQ Can pregnant/breastfeeding women take this product? Seller

Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.

FAQ When can I expect to receive my order? Seller

Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)

FAQ Can I request for delivery during a specific timing? Seller

Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it.

FAQ How can I check the delivery status/ shipping date of my items? Seller

Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.

FAQ *IMPT NOTICE* Orders/Enquiries & Operating hours Seller

Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.

28828315 Inquiry for the item from ver**** ver******* 2017-10-08 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from ver****
Secret Inquiry

28825330 Collegen powder can mix with collegen diamond ?? dol******* 2017-10-08 Answered
  Secret Inquiry
 

[Re] Collegen powder can mix with collegen diamond ??
Secret Inquiry

 

[Re] Collegen powder can mix with collegen diamond ??
Secret Inquiry

 

[Re] Collegen powder can mix with collegen diamond ??
Secret Inquiry

28742726 Inquiry from yiw**** yiw******* 2017-10-01 Answered
  Secret Inquiry
 

[Re] Inquiry from yiw****
Secret Inquiry

28731550 Inquiry related delivery from jes**** jes******* 2017-09-30 Answered
  Possible to request for the item to deliver only after 10 October as I will be traveling tomorrow.
 

[Re] Inquiry related delivery from jes****
Dear customer, we are sorry to inform that we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery person will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it.

28728844 Inquiry for the item from lec**** lec******* 2017-09-30 Answered
  May i know the expiry date of 3x pkts promotion?
 

[Re] Inquiry for the item from lec****
Dear customer, our current stock of Kinohimitsu Marine Collagen is expiring in 09/2019.

28688367 Inquiry related delivery from dev**** dev******* 2017-09-27 Answered
  Secret Inquiry
 

[Re] Inquiry related delivery from dev****
Secret Inquiry

 

[Re] Inquiry related delivery from dev****
Secret Inquiry

 

[Re] Inquiry related delivery from dev****
Secret Inquiry

 

[Re] Inquiry related delivery from dev****
Secret Inquiry

 

[Re] Inquiry related delivery from dev****
Secret Inquiry

 

[Re] Inquiry related delivery from dev****
Secret Inquiry

 

[Re] Inquiry related delivery from dev****
Secret Inquiry

28652591 Sugar Salt content, consumer period TWC******* 2017-09-25 Answered
  Hi Seller, I have purchased 10 package of this collagen powder from you in the last one month, due to the attractive promotions. Average is about $14.25 after using qoo10 + seller coupon.

My question would be how come there is brown patches inside the powder ? Is it because before even packing, the powder has came into contact with water, hence turning brown , hence the sales to faster clear the batch ? I notice when I added water on those not affected yellow powder, then the powder will become yellowis brown.

I would also like to find out on the salt and sugar percentage. The drink does taste sweet and salty.

Can I drink twice each day (morning and nite), since I have purchased 10 packs. Or should I consume once each day ? Best to consume before sleep or morning empty stomach.

Thank You.
 

[Re] Sugar Salt content, consumer period
Dear customer, not to worry as the brown color is normal. It is a particle from the insoluble particles from the fruits extract. As for different batch of Kinohimitsu Marine Collagen, different batch of fruits were used, hence they will vary slightly in term of the sugar content and the content of insoluble versus soluble particles in the fruit itself. Different batch might have different color due to the amount of the brown insoluble fruit particles. However this does not affect the nutrient content and effectiveness.
We're uncertain on the salt and sugar percentage. However, the sweet taste is due to the presence of lychee powder, Honey powder, and slight sour due to Vitamin C, DL-Malic Acid and Citric Acid.
The recommended dosage is 1 scoops of Kinohimitsu Marine Collagen per day to fulfill our daily need of 2500-5000mg of collagen. You may also take up to 2 scoops per day, before breakfast or bedtime to enhance the result.
Hope these answer your questions

28628014 Inquiry for the item from jax**** jax******* 2017-09-23 Answered
  Kindly advise how to consume this product? Must this be taken in the morning before breakfast? Or I can take this before bedtime?
 

[Re] Inquiry for the item from jax****
Dear customer, Kinohimitsu Marine Collagen is recommended to be taken either before breakfast or bedtime. Both timing would be fine.
Hope this clarifies!

Policy & Notice