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KinohimitsuKinohimitsu Superfood+ (2 x 500g tin + FREE BIRD NEST!) 22 Multigrains Cereal Drink OVER 60000 SOLD!

Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $60.00 in a cart.

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Subject From Date
Return & Exchange Policy. Seller 2016-04-12
Reviews Seller 2015-06-30
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Manufacturer/Place of origin Kinohimitsu / Malaysia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Kinohimitsu Superfood provides 22 Multigrain Powder, lutein, prebiotics, antioxidants, wheatgrass, spirulina, barley.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
1504 (Based on 1536 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

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Customer Review (1,536)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 27, 2017 sta*******
Highly Recommend Jul 27, 2017 cla*******
Recommend Jul 27, 2017 joa*******
Recommend Jul 25, 2017 ang*******
Recommend Jul 25, 2017 nat*******
Recommend Jul 24, 2017 bty*******
Recommend Jul 23, 2017 sap*******
Highly Recommend Jul 23, 2017 viv*******
netural Jul 22, 2017 tlp*******
Highly Recommend Jul 21, 2017 ike*******
Item Q&A(165)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy. Seller
NOTICE Reviews Seller
FAQ Can pregnant/breastfeeding women take this product? Seller

Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.

FAQ When can I expect to receive my order? Seller

Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)

FAQ Can I request for delivery during a specific timing? Seller

Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it.

FAQ How can I check the delivery status/ shipping date of my items? Seller

Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.

FAQ *IMPT NOTICE* Orders/Enquiries & Operating hours Seller

Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.

27794213 Inquiry for the item from ang**** ang******* 2017-07-26 Answered
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27635332 Inquiry for the item from Cha**** Cha******* 2017-07-15 Answered
  Hello,

I received my item today. But why my exp date is 05/2018 different from what you replied to the buyer below?

I have already opened the carton box but yet to open the product.

How can you help me?
 

[Re] Inquiry for the item from Cha****
Dear customer, as we have different batches of Kinohimitsu Superfood+, the expiry date may differ slightly. :)

 

[Re] Inquiry for the item from Cha****
Hello seller, but its not slightly. You replied to customer below as 10/2019 but mine is 05/2018 its almost 1 and a half year difference? Its not fair to me for me to receive such old stock right? When the enquiry was made on the same day i purchase my item?

 

[Re] Inquiry for the item from Cha****
Even when in march when someone asked you what is the expiry date, you replied 08/2018. But im here, receiving the oldest stock of all 05/2018. This is the first time im trying out this product and buying from you. Can you dont make me feel disappointed and deceived. If the expiry date is at least of the same year as you've replied to the previous customer, 2019, i would not have bothered to leave you a message. But is a whole 1 and a half year difference. How can you expect me to just accept and keep mum right? Try putting yourself in my shoes, wouldnt you feel cheated? Can you please give me a proper, acceptable solution to this? I dont wish to debate with you over and over again about this issue.

 

[Re] Inquiry for the item from Cha****
Dear customer, we're sorry for the misunderstanding. All our Kinohimitsu Superfood+ stock are in 2018. The product with expiry date in 10/2019 was referring to Kinohimitsu Diamond Nite and Collagen Diamond, and our CS team made a mistake in answering previous customer enquiry on the expiry date of Kinohimitsu Superfood+. As you may refer to the attached screenshot, all the current stock of our Kinohimitsu Superfood+ are in 2018. For Kinohimitsu Superfood+ 500g single pack without the bird's nest, it is expiring in 08/2019. Whereas for Kinohimitsu Superfood+ 500g x 2 tins with free bird's nest, they are expiring in 05/2018.
Our sincere apology for mixing up the expiry date and all the misunderstanding.

 

[Re] Inquiry for the item from Cha****
Thank you for your honest reply. Honesty is what i need. I accept your apology.

 

[Re] Inquiry for the item from Cha****
Dear customer, thank you for your kind understanding. We will make sure the right and clear information are delivered to customer in the future to avoid any misunderstanding.
We appreciate your kind trust and support for our store. Hope to see you again! :)

27603269 Inquiry related delivery from wan**** wan******* 2017-07-13 Answered
  Hi, what is the expiry date for the super food and bird nest? Thanks.
 

[Re] Inquiry related delivery from wan****
Dear customer, our current stock of Kinohimitsu Superfood+ is expiring in 10/2019 whereas our Kinohimitsu Bird's Nest is expiring in 09/2019.
Hope this clarifies!

27550164 Discount kin******* 2017-07-10 Answered
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27519403 Inquiry for the item from wbt**** wbt******* 2017-07-06 Answered
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27455745 Inquiry for the item from cha**** cha******* 2017-07-02 Answered
  May I know the expiry date of the item and the bird nest
 

[Re] Inquiry for the item from cha****
Dear customer, our current sotck of Kinohimitsu Superfood+ is expiring in 2018 whereas Kinohimitsu Bird's Nest with collagen is expiring in 2019.
Hope this clarifies! :)

27450087 enough calcium jud******* 2017-07-02 Answered
  Will there be enough calcium for the daily intake without putting in milk?
 

[Re] enough calcium
Dear customer, yes 2 scoops of Kinohimitsu Superfood+ could give you the calcium you needs per day. However, for kids they would be more suitable to take Kinohimitsu Superfood+ Kids which provides them sufficient nutrient for their health and growth.
Hope this clarifies! :)

27449837 cold water cwe******* 2017-07-02 Answered
  hi i read the descript,does the powder rly dissolves in cold water?
so i can use normal temp water or add it into iced water and mix to drink it?
 

[Re] cold water
Dear customer, yes Kinohimitsu Superfood+ can be dissolved with cold water, or you may also mix the powder in room temperature water first, then add in ice cubes. Both methods are appropriate.
Hope this clarifies! :)

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