Item code : 425330419 COPY URL

Kinohimitsu⭐Kinohimitsu Collagen Diamond Nite⭐ 32s + 32s [4 MONTHS SUPPLY] BE BEAUTIFUL IMPROVE SLEEP QUALITY

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Subject From Date
Return & Exchange Policy. Seller 2016-04-12
Reviews Seller 2015-06-30
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Manufacturer/Place of origin Kinohimitsu / Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Helps you to sleep better while providing you the beauty benefits all in one. Collagen + Manuka Honey + GABA to give you a quality, restful sleep.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
4400 (Based on 4466 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (1,769)

Customer Photo Review board

Recommend No.bird nest

Advertisement not according to orders. ...

Receive:2 x 32s = 64 bottles [4 mths supply] | Add-on Trial:None

+ Add this option
Jul 28, 2017
mic*******

Highly Recommend Repeat purchase

Like the product very much. Value for money with coupon and qpoints.

Receive:2 x 32s = 64 bottles [4 mths supply] | Add-on Trial:None

+ Add this option
Jul 27, 2017
min*******
Jul 27, 2017
joj*******
Jul 27, 2017 1
spl*******
Jul 27, 2017 1
hue*******

Customer Review (4,466)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 28, 2017 mic*******
Highly Recommend Jul 27, 2017 len*******
Recommend Jul 27, 2017 lit*******
Highly Recommend Jul 27, 2017 min*******
Recommend Jul 27, 2017 joj*******
Highly Recommend Jul 27, 2017 val*******
Highly Recommend Jul 27, 2017 val*******
Highly Recommend Jul 27, 2017 spl*******
Highly Recommend Jul 27, 2017 hue*******
Recommend Jul 27, 2017 lim*******
Item Q&A(495)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy. Seller
NOTICE Reviews Seller
FAQ Can pregnant/breastfeeding women take this product? Seller

Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.

FAQ When can I expect to receive my order? Seller

Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)

FAQ Can I request for delivery during a specific timing? Seller

Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it.

FAQ How can I check the delivery status/ shipping date of my items? Seller

Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.

FAQ How many bottles are there for a 4-month supply set? Seller

Dear customer, 4-months supply set contains a total of 64 bottles (32s + 32s), which can last for a 4-month consumption.

FAQ *IMPT NOTICE* Orders/Enquiries & Operating hours Seller

Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.

27760537 Inquiry for the item from coc**** coc******* 2017-07-24 Answered
  Will you be having coupon voucher anytime soon? Thkq
 

[Re] Inquiry for the item from coc****
Dear customer, feel free to sign up as our store fellow to receive the latest update of our promo and activities!

27730421 Inquiry for the item from hea**** hea******* 2017-07-22 Answered
  Hi.
Can I have 1 box of Diamond Collagen and 1 box of Nite?
as they are selling in 4 mos each. but I only want to try 2 months each first.
 

[Re] Inquiry for the item from hea****
Dear customer, we're sorry to inform that for your order 222953744, we're unable to provide a mix-and-match of Kinohimitsu Collagen Diamond 5300 and Diamond Nite as this listing is only for Kinohimitsu Collagen Diamond 5300. :)

27668916 Shipping - Cart No. 111857952 blu******* 2017-07-18 Answered
  Hi seller, I ordered on 14 July. Shipping status shows scheduled 17 Jul which was yesterday but still not shipped. Could you pls check and expedite? Thanks.
 

[Re] Shipping - Cart No. 111857952
Just received, but no free 6 bottles bird nest?

 

[Re] Shipping - Cart No. 111857952
Dear customer, we're sorry to inform that your order 222083604 includes a 4-month supply set of Kinohimitsu Diamond Nite and a BG Diamond 2's Trial Pack, without the free Kinohimitsu Bird's Nest with Collagen 6's which was an expired promo.
Hope this clarifies!

 

[Re] Shipping - Cart No. 111857952
But the page stated have when I ordered ...

 

[Re] Shipping - Cart No. 111857952
Dear customer, the promotion which came with a free box of Kinohimitsu Bird's Nest with Collagen 6's was on 8th and 9th July. It has been removed from the product listing name and the option list on 10th July. Thus, as you placed your order on 14th July, you won't be able to select the free box of Kinohimitsu Bird's Nest with Collagen 6's which was an expired promotion. For the trial pack, it is an additional option where you will be able to choose from the list of the different trial pack. If you do not want to include any trial pak, it is also fine to leave it as None.
Hope this clarifies your doubt.:)

 

[Re] Shipping - Cart No. 111857952
It was not in the option list but it was definitely in your product list, which was the reason why I saw it and indicated in memo to seller to remember to include that (you can check your seller memo). If it has been removed from the product listing like you mentioned, I wouldn't even be aware of the promo when I ordered.

 

[Re] Shipping - Cart No. 111857952
Dear customer, our sincere apology for the misunderstanding. The free box of Kinohimitsu Bird's Nest with Collagen has been removed from the product listing name and the option list on 10th July. Thus, when you place your order, you were not able to select the free box of Kinohimitsu Bird's Nest with Collagen 6's which was an expired promotion, but only able to select the 4-month supply set and an add-on trial. :)

 

[Re] Shipping - Cart No. 111857952
I think you didn't understand my point. I mentioned it was in the product list but not in the option list, that was why I indicated in seller memo to you to remind you to remember to include that in my order. If like you mentioned, the info was removed and not stated in your product listing, how in the first place would I have known about the free bird nest right?

27665008 Inquiry for the item from ski**** ski******* 2017-07-18 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from ski****
Secret Inquiry

27645304 Inquiry from mer**** mer******* 2017-07-16 Answered
  Hi, I read that the order comes w 6 bottles of bird best collagen. Is the promotion still available? Thanks.
 

[Re] Inquiry from mer****
Dear customer, the promotion with a free Kinohimitsu Bird's Nest with Collagen has expired. The current listing include a 4-month supply set of Kinohimitsu Diamond nite and trial pack at $5.90 (Optional).
Hope this clarifies!

27644967 Inquiry for the item from ivy**** ivy******* 2017-07-16 Answered
  Hi Seller,
When is the expiry date?
 

[Re] Inquiry for the item from ivy****
Dear customer, our current stock is expiring in 2019. :)

27644960 Inquiry for the item from ade**** ade******* 2017-07-16 Answered
  How many mg of collagen does it contain?
 

[Re] Inquiry for the item from ade****
Dear customer, 1 bottle of Diamond Nite contains 5300mg of marine collagen peptide. :)

27641213 Inquiry for the item from abt**** abt******* 2017-07-16 Answered
  Is there any promo on combination orders of UV bright + diamond nite?
 

[Re] Inquiry for the item from abt****
Dear customer, sorry as we do not have the bundle promotion for now. :)

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