Item code : 425330419 COPY URL

mallKinohimitsuKinohimitsu Collagen Diamond Nite 32s+32s [4 MTHS SUPPLY] IMPROVE SLEEP QUALITY and BE BEAUTIFUL


Customer who recommended this item
4885 (Based on 4962 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject From Date
Return & Exchange Policy. Seller 2016-04-12
Reviews Seller 2015-06-30
more
Manufacturer/Place of origin Kinohimitsu / Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Helps you to sleep better while providing you the beauty benefits all in one. Collagen + Manuka Honey + GABA to give you a quality, restful sleep.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,997)

Customer Photo Review board

Recommend item received

fast delivery and lomg expiry date.

Receive:Diamond Nite 32s + 32s [4 mths supply]

+ Add this option
Feb 25, 2018
cat*******
Feb 24, 2018
reg*******
Feb 22, 2018
tim*******

Highly Recommend Good lroduct

Always buy from this seller whenever there is discount.

Receive:Diamond Nite 32s + 32s [4 mths supply] | ADD ON:None

+ Add this option
Feb 03, 2018 3
sim*******

Highly Recommend Item received in good condition!!!

Item received in good condition!!!

Receive:Diamond Nite 32s + 32s [4 mths supply] | ADD ON:None

+ Add this option
Jan 23, 2018 3
viv*******

Customer Review (4,962)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 25, 2018 cat*******
Recommend Feb 25, 2018 ast*******
Highly Recommend Feb 24, 2018 eun*******
Highly Recommend Feb 24, 2018 sha*******
Highly Recommend Feb 24, 2018 reg*******
Highly Recommend Feb 22, 2018 tim*******
Highly Recommend Feb 22, 2018 cor*******
Highly Recommend Feb 20, 2018 joe*******
Recommend Feb 20, 2018 lim*******
Highly Recommend Feb 17, 2018 xii*******
Item Q&A(534)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy. Seller
NOTICE Reviews Seller
FAQ Can pregnant/breastfeeding women take this product? Seller

Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.

FAQ When can I expect to receive my order? Seller

Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)

FAQ Can I request for delivery during a specific timing? Seller

Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it. If you like to have a specific delivery timing or same day delivery. please choose QxQuick as your preferred shipping.

FAQ How can I check the delivery status/ shipping date of my items? Seller

Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.

FAQ How many bottles are there for a 4-month supply set? Seller

Dear customer, 4-months supply set contains a total of 64 bottles (32s + 32s), which can last for a 4-month consumption.

FAQ *IMPT NOTICE* Orders/Enquiries & Operating hours Seller

Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.

30911347 Inquiry for the item from ch3**** ch3******* 2018-02-16 Answered
  Hi seller

Any more sales on 6 months supply? 32s x 3

Mix and match? Diamond, night etc

Thanks
 

[Re] Inquiry for the item from ch3****
Dear Customer, we are currently not running this promotion. For more promotions and updates, you may choose to follow us on our page! Thank you :-)

30531516 Inquiry for the item from eua**** eua******* 2018-01-21 Answered
  Secret Inquiry
 

[Re] Inquiry for the item from eua****
Secret Inquiry

30413702 Inquiry for the item from mis**** mis******* 2018-01-13 Answered
  Hi, I have been a repeat customer of your various products since 2015 and I am extremely disappointed to find your collagen expired when I am about to consume them today. See attached picture. Apparently, there are also other customers experiencing the same issue during the same period purchased. Is it possible to do an exchange or refund? Please look into it. Thank you.
 

[Re] Inquiry for the item from mis****
Dear customer, we would like to apologize on this as there might be a mistake while packing the item. Kindly provide us the photo of the shipping label of the parcel and the order number for us to track.
Thank you.

 

[Re] Inquiry for the item from mis****
The order number is 229079648. Thank you.

 

[Re] Inquiry for the item from mis****
Dear customer, we will arrange for product exchnage. Kindly provide us with the following details for our arrangement:
Recipient name:
Contact:
Delivery address:
Kindly confirm if there are 2 boxes of Kinohimitsu Diamond Nite 32's to be exchanged.
Hope you are fine with this arrangement.

 

[Re] Inquiry for the item from mis****
Recipient name: CLARE GOH
Contact: 91810717
Delivery address: Block 18, St. George's Road, #05-88, Singapore (320018).

Yes, it is 2 boxes of Kinohimitsu Diamond Nite 32's to be exchanged.

Would appreciate if the exchange could be done before 2pm because I need to be at the hospital after that as my family member is admitted.

Thank you.

 

[Re] Inquiry for the item from mis****
When will you do the exchange so that I can be prepared? Have been waiting these few days.

 

[Re] Inquiry for the item from mis****
Dear customer, sorry for the late reply. Our driver will be going down on next Friday before 12pm for the exchange. Do let us know if this is fine for you.
Thanks!

 

[Re] Inquiry for the item from mis****
Sure. Thank you.

 

[Re] Inquiry for the item from mis****
No problem!

30025314 Inquiry for the item from dor**** dor******* 2017-12-19 Answered
  May I know 4mths supply is how many bottle ? Or how many box?
 

[Re] Inquiry for the item from dor****
Dear customer, 4 months supply set is for a total of 64 bottles.
Hope this clarifies!

29573943 Where cai******* 2017-11-23 Answered
  Hi,

I saw this from this Qoo10 website

But I do not see this offer at your product page. Please advise
 

[Re] Where
Dear customer, thank you for your enquiry. Apparently Q10 had displayed a wrong item and posted up a misleading advertisement. We have already escalated this issue to them, and will be monitoring closely. Hope this clarifies, and thank you for your kind understanding! :)

29321319 Inquiry for the item from che**** che******* 2017-11-08 Answered
  Hi do you still sell the attached product?
 

[Re] Inquiry for the item from che****
Dear Customer, thank you for your interest in Kinohimitsu products. We regret to inform you that Stem Cell is currently out of stock until further notice. Hope this clarifies!

29042854 Inquiry for the item from toh**** toh******* 2017-10-22 Answered
  Can diabetics take the product?
 

[Re] Inquiry for the item from toh****
Dear customer, Kinohimitsu Diamond Nite contains no added sugar. However, it is added with Manuka Honey which contribute to natural plant sugar content. Henc,e it is recommended for diabetic patients to consult their doctor before taking any nutritional products.

29040019 关于商品lip****会员的咨询。 lip******* 2017-10-22 Answered
  May i know need to keep inside the refrigerator?
 

[Re] 关于商品lip****会员的咨询。
Dear customer, you may keep Kinohimitsu Diamond Nite at room temperature, ensure to keep away from direct heat and sunlight. You may also keep them in the fridge and serve it chilled for delicious taste.
Hope this clarifies!

Policy & Notice